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Van Gogh Designed Hair & Spa

Van Gogh Designed Hair & Spa

We will be opening on Monday June 15th. We have added another day to our week for public distancing reasons. Not all of us can work at the same time so we have to stagger our days to accommodate the distancing regulations. This is going to be somewhat like jumping into a vat of molasses and trying to walk quickly, it’s not going to be easy and yes you will have to wait but we will do our very best. Here are a few things we will be implementing to start out with and I’m sure there will be changes along the way:

We will be going back to the bookings on March 17 moving forward from there,and calling people who had previously booked to get them back in. For the most part everyone does pre-book so your name is in there somewhere and we will get to you. Some of you were out of the country and didn’t have an appointment booked but have reached out so we will be in touch with you as well. This doesn’t mean don’t call or email, please if you need something or have a question feel free to reach out. We will not likely be answering the phone but will always check messages and emails. We are having a staff meeting on Thursday June 11 and your stylists will be starting to contact you that day to set up an appointment.
 

We will be changing the way people enter and exit the salon. Please drive in to the parking lot and REMAIN IN YOUR VEHICLE

We will come out to get you when we are ready for you and we will bring you in through the back door off the parking lot. Before entering you will disinfect your hands . We may also have you slip on those blue booties you were all so fond of to save our floor from bacteria. When your service is over we will send you out the front door, thereby avoiding bumping in to people on the way in and out. The front door will be locked after each person to avoid random walk-ins.

PLEASE COME BY YOURSELF
Anyone waiting for you will be asked to remain in their vehicle, we are not allowed to have anyone in the waiting room. If you usually come in with someone else, they will have to stay in the vehicle and wait until you are done. This goes for pets as well. My dog is a registered service dog and the only animal allowed on the premises. Mickey apologizes and will miss his occasional canine visitors. 
 
BRING YOUR OWN DRINKS AND READING MATERIAL
We cannot offer any beverages or magazines at this time. 
 
PLEASE WEAR YOUR OWN MASK
If you forget we probably will have one available for you but we can’t say for sure because we don’t know the status of our supplies. We will charge an nominal fee for this.
 
WE MIGHT NOT BE RIGHT ON TIME
Since we will be guessing how much time we will need and also need time to disinfect in between each client we may be a bit delayed but we hope to stay on track.
 
PLEASE THINK AHEAD IF YOU WANT TO TIP YOUR STYLIST
It might be a good idea to put your cash tip in an envelope or plastic bag so we don’t have to touch it. I will not have the ability to give staff their tips out of our cash drawer because I won’t be handling cash like I did in the past when you left your tips with the debit machine. Other methods of payment we will be accepting include Visa/Mastercard/American Express. Using your tap function is also helpful and I hear that the limit has been increased to $250 in an effort to keep payments contactless.  E-transfer is not only welcome it’s encouraged.
 
WE WILL BE DOING YOUR BOOKINGS FOR YOU
Anything that can be done right at our chairs will be so we can avoid any congregating at the front counter. This includes us booking your next appointment while you wait in the chair. For practical reasons we will only be booking one further appointment, we cannot book through the rest of the year like a lot of you are used to doing. 
 
YOUR PRICES WILL BE GOING UP
Unfortunately a pandemic and the supplies that go along with it is expensive and we can’t absorb all of the cost. There will be a $10 CSF (covid safety fee) added to your service. All cuts will be $5.00 more and colour will have to be assessed by the stylist depending on whatever extra work they will need to do. This also applies to spa services,which will be $5.00 more per service. (We can’t offer all of our spa services at the moment either but mani/Pedi’s are all good) We deeply apologize but have no choice.
 
MANY PLACES ARE NOT DOING SHAMPOOS OR BLOW DRYING AFTER HAIRCUTS
We do not have any ruling on this across the board, so if you can come with clean hair please do and we may just spray to wet your hair then do the haircut and leave you wet to leave. Again, this is a confusing time and we don’t know why this is. We will just have to play it by ear and do the safest things for everyone. We realize that many of you only come in just for blow drys so we will have learn more about this as we go along. For the moment we will concentrate on helping people with their basic needs. We would ask that weekly blow dry customers only come every 5 weeks or whenever you need a cut so that we can catch up a tremendous back load of people. 
 
That is all I can think of at the moment. This whole situation has always been fluid and continues to be so things can change at a moments notice. We will keep in touch with any further news and we hope to see you as soon as we can,
 
Thank you for your kindness and patience, 
Kory Stuart and the VanGogh Girls

                VanGogh established since 1993